Support for suspected online fraud

Are you a victim of an online scam?

Start with a clear explanation of your experience. Salder Bridge can review the information you share and help you understand the next steps that may be available to you.

Every case is different. An initial review helps establish the nature of your concern; it does not guarantee recovery or a particular outcome.

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Understand your situation

Make sense of a difficult situation

Online fraud can leave people facing unanswered questions, confusing transactions, and uncertainty about what to do next. Salder Bridge focuses on reports involving suspected fraudulent brokers, cryptocurrency-related scams, and online investment concerns. Share the key details of your situation so the team can understand the issue and discuss whether its services may be relevant.

Any available service, applicable fee, eligibility requirement, and limitation should be explained to you before you decide whether to proceed.

A straightforward first step

From first enquiry to informed next steps

01

Tell us what happened

Describe the platform or service involved, the type of concern you have, and the key events in your own words. A concise overview is enough to begin.

02

Discuss your case

Salder Bridge can review the details you share and consider whether the matter fits the services it offers.

03

Understand the way forward

If the service may be suitable, ask about the proposed approach, expected process, fees, limitations, and what would be required before making a decision.

The steps above provide a general overview. The team should confirm the specific service, scope, timing, and terms for your individual situation.

Take the first step

Tell us about your situation

Share a brief overview of the concern you would like to discuss. Submit the form and your enquiry will be sent securely through the form service to Salder Bridge's configured recipient email.

For your security, do not include passwords, wallet recovery phrases, private keys, full payment-card details, or other credentials in your message.

Your enquiry will be submitted to Salder Bridge when you complete the form. Do not include passwords, recovery phrases, private keys, or payment credentials.

Common questions

What to know before enquiring

Can you guarantee that my money will be recovered?

No responsible initial review can promise a particular outcome. The options available depend on the facts, records, timing, and circumstances of each case. Ask the team to explain what it can and cannot do before you proceed.

What information should I provide?

Start with a short account of what happened, the platform or broker involved, and the approximate timeline. Do not include passwords, wallet recovery phrases, private keys, payment credentials, or sensitive identity documents in an initial enquiry.

How will I know the cost and next steps?

Before agreeing to a service, ask for a clear explanation of the proposed work, applicable fees, expected process, and any limitations. Make sure you understand the terms before deciding how to proceed.